Heat Pump Toronto
Ducted heat pumpWhole-home heating and cooling through your ducts.Rebate eligibleDuctless heat pumpRoom-by-room comfort. No ducts needed.Rebate eligibleFurnaceGas heat through your ducts. Heating only.Heating onlyAir conditionerCentral cooling through your ducts. Cooling only.Cooling only

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How we work

Who does what, how we choose installers, how to check one yourself, and who applies for each rebate.

Last updated Nov 13, 2026

Who does what

Heat Pump TorontoAnswers your questions, estimates your rebates, arranges a partner installer who serves your area, and stays with you through the rebate steps. Free for homeowners. We don’t do installation work ourselves.
Your partner installerAn independent business, not our employee or agent. Visits, sizes the system and gives you one written quote. If you go ahead, your agreement for the work is with the installer, who does the installation, gets the permits and inspections, and is responsible for the work, its warranty and the schedule.
You (the homeowner)Decide whether to go ahead, sign the installer’s agreement and pay the installer. You apply for the federal rebate yourself.

The installer may pay us for the work we bring them. This does not change your rebate. See our advertising disclosure and terms.

How we choose installers

  • They serve your area and do the kind of work you need
  • We check their trade licences and liability insurance before we send them any work, and keep the insurance on file current
  • Their quote is written and itemized, shows any rebate separately and sets out the workmanship warranty
  • They can visit within a reasonable time

You get one quote and go ahead only if it suits you. You can always make your own checks, or say no.

Check an installer yourself

Before you sign, you can ask any installer for these and check them with the organization that issues them:

  • Gas work: a TSSA-registered fuel contractor, and gas technicians with a valid TSSA certificate.
  • Refrigerant work: an Ozone Depletion Prevention (ODP) card for whoever handles the refrigerant.
  • Electrical work: an Electrical Safety Authority (ESA) Licensed Electrical Contractor, and an ESA permit for the work.
  • Insurance: a certificate of commercial liability insurance, and a WSIB clearance certificate.
  • Warranty: the workmanship warranty in writing, and the manufacturer’s warranty registration.

Who applies for each rebate

Ontario: Home Renovation SavingsOpen now. Your installer, as a participating contractor, applies: pre-approval before any work, then the final application. You fill in the program’s eligibility form first. Work done before approval doesn’t qualify. A cheque is mailed to you after approval.
Federal: National Heat Pump RebateApplications open in early 2027. You apply yourself, online, with your receipts. No pre-approval or energy audit; installs from November 1, 2026 may qualify. Nothing is paid until the program opens and approves your application.

Each program decides who qualifies and how much; our amounts are estimates. The two programs are separate, so we never add their maximums together. Details: our rebate guide.

Contact us

E-mail info@heatpumptoronto.com. We answer in English and Korean, and you can ask us to reach you by e-mail only. Written requests by mail: Suite 206 - 716 Gordon Baker Rd, North York, ON M2H 3B4.